Last updated: 28/03/2018
What Are Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Types Of Cookies
Strictly necessary cookies – These cookies which enable to navigate a site and gain full access to its features and secure areas.
Analytics & performance cookies – They allow us to recognise, count and establish how visitors browse our site when they are using it which helps us improve user journeys. Performance cookies (often known as web analytic cookies) don’t collect any information that identifies the customer and all information collected is aggregated and therefore anonymous.
Functionality cookies – These cookies remember choices you make to improve your experience.
Targeting or advertising cookies – These cookies record your visit to our site, any pages you visited as well as any links you followed. We will use this information to make our site and any ads more relevant to your interests. We may also share this information with third parties for this purpose.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
|Google AdWords||_ld , _drt||This cookie is used to track visits and orders placed from advertising on Google’s search and display network. This cookie is triggered when a user visits and makes a purchase via Google’s sponsored ads and is triggered on the confirmation page. For further information: http://www.google.com/ads/preferences/?hl=en|
|Universal Analytics (Google)||_ga , _gid||These cookies are used to collect information about how visitors use our website and WordPress blog. The information is used to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. For more information, please see Google’s overview of privacy and safeguarding data|
|Google Tag Manager||_dc_gtm, _gat||These cookies are used to collect information about how visitors use the Sites. The cookies collect information in an anonymous form, including the number of visitors to the Sites, where visitors have come to the Sites from and the pages they visited. For further information: https://www.google.co.uk/analytics/tag-manager|
Third Party Cookies
|HubSpot||_hscc , _hstc , _hssrc , _hubspotutk||_hscc – The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). _hstc – This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp._hsrc – Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session._hubspotutk – This cookie is used for to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.|
|Cloudflare||_cfduid||The __cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.|
|Hotjar||_hjIncludedInSample||Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.|
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.
Email: [email protected]
Phone: 0800 917 7388